Frequently Asked Questions

Everything you need to know about our flexible privacy-first tools with dual processing modes

Your Data Is Always Safe

Local Browser Mode: Your data stays on your device. Nothing is ever sent to our servers. Complete privacy.

Server AI Mode: Get more accurate results with advanced AI. Your files are uploaded securely, processed by our AI models, and then immediately deleted. We don't store your files - ever.

QWhere does my data get processed?

We offer two processing options for flexibility: Local Browser Mode processes all data directly on your device without sending anything to our servers, while Server AI Mode sends data to our secure servers for more advanced AI processing. With Local Browser Mode, your data never leaves your device. With Server AI Mode, your data is transmitted securely and not stored after processing.

QIs my privacy protected?

Yes, absolutely! Your privacy is our top priority. All data transmissions use industry-standard HTTPS encryption. If you choose Local Browser Mode, nothing ever leaves your device. If you choose Server AI Mode, we don't store your files after processing - they are automatically deleted. Your data is never shared with third parties or used for any other purpose.

QDo I need to install anything?

No installation required! All our tools are web-based and run directly in your browser. Just visit the website, choose your preferred processing mode, and start using the tools immediately.

QWhat languages are supported?

Our OCR tools support multiple languages including English, Chinese (中文), and Japanese (日本語). If you need support for additional languages, please contact us and we'll be happy to assist you.

QWhat browsers are supported?

Our tools work on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

QCan I use these tools offline?

With Local Browser Mode, yes! Once the page is loaded, you can use the tools completely offline. You only need an internet connection initially to load the website. Server AI Mode requires an active internet connection to send data to our servers for processing.

QAre there any file size limitations?

For optimal performance, we recommend processing files under 10MB for Local Browser Mode and under 1MB for Server AI Mode. If you need to process larger files, please contact us for assistance.

QHow do you ensure security?

We use industry-standard HTTPS encryption for all data transmission. Local Browser Mode eliminates transmission risks entirely since processing happens on your device. Server AI Mode uses encrypted storage, secure authentication, and regular security audits. Your data is never shared with third parties.

QCan I trust these tools with sensitive documents?

Yes, you can absolutely trust us with sensitive documents. With Local Browser Mode, your documents never leave your device - we have no way to access them. With Server AI Mode, your documents are protected by enterprise-grade security measures and are automatically deleted after processing. We maintain strict confidentiality and never store or use your files for any purpose other than processing your request.

QWhat is the difference between Local Browser Mode and Server AI Mode?

Local Browser Mode: Processes data on your device with basic functionality. Your data never leaves your computer. Best for privacy-conscious users and offline work.
Server AI Mode: Uses advanced AI models for more accurate results. Requires uploading your file to our servers, but don't worry - your data is secure, encrypted, and automatically deleted after processing. Best for maximum accuracy and handling larger files.

QIs my data stored on your servers?

No. When using Server AI Mode, your files are processed and then immediately deleted from our servers. We do not retain copies, logs, or any records of your data. Your privacy is guaranteed - we only process your file, return the results, and discard the original file.

Ready to get started?

Try our tools with confidence knowing your privacy is protected